CONTENT QUALITY ANALYST
The Content Quality Analyst will be responsible for working with Technology and Product departments to ensure high quality data is surfaced in a range of Dow Jones products. He/she will be responsible for using internal and external Web sources to research, verify and analyze content surfaced on Dow Jones products, in addition to proposed new content.
He/she will be responsible for compiling quality metrics, completing related research, and following up to ensure that problems raised by quality monitoring or escalated by Customer Service are resolved in a timely and efficient manner. The Content Quality Analyst should have a familiarity with a broad range of U.S. and global companies as well as a strong background in financial fundamentals.
Research, verify and analyze company and executive data using the Internet and other sources.
Work with Technology regarding mapping internal, third-party financial and other data in connection with product development.
Participate in quality testing prior to the launch of data in Production.
Responsible for ensuring ongoing data quality post-launch.
Assist in compiling/monitoring data quality reports that measure how well the products are meeting and exceeding specified quality metrics and goals.
SKILLS, EXPERIENCE AND QUALIFICATIONS
Excellent research & analytical skills. Ability to use online tools to extract key information.
Attention to detail.
Adaptability & willingness to learn new skills.
Proficient in Microsoft Office applications, particularly, Excel and/or Access.
Good interpersonal and communication skills.
Self motivation, flexibility and adaptability.
Knowledge of online information products.
Ability to work to deadlines.
Ability to work as part of a team.
Business degree or related business experience
Familiarity with a broad range of U.S. and global companies