Dow Jones

Digital Operations Specialist

Job Locations GBR-LONDON
Requisition ID
Job Function
Sales Operations
Job Area1

Job Description

The Digital Operations Specialist plays a key role in the functioning of the ad operations group. You will be responsible for the day-to-day management of client campaigns as well as driving the strategic revenue growth for each account. A typical day will include: providing quality assurance, implementing campaigns, pulling campaign placement reports and reviewing the status of campaigns in order to optimize their performance. Additionally, you'll troubleshoot and resolve site and advertiser issues, requiring you to handle clients with grace and confidence while working closely with account management team(s) and internal departments.

The Digital Operations Specialist is expected to understand site ad functionality, including knowledge of all ad products available on our site
Implementation and management of online advertising campaigns
Monitor delivery of campaign from beginning to end and optimizing as needed
Monitor OSI delivery and find ways to optimize based on clients success metrics
Produce weekly reports outlining campaign performance
Meet weekly with the sales team to go over client campaigns and weekly reports
Campaign reporting utilizing analytical and proprietary tools
Proactive daily analysis and campaign optimization
Interact with internal as well as external clients including but not limited to coordination and consultation to ensure a successful advertising campaign
Perform the day-to-day ad placement, scheduling and updates for customers, including rich media ad placements
Prepare and edit HTML code used to deliver ad creative
Follow-up with immediate action & provide concise, timely feedback within the deadlines established
Self-manage tasks / schedule for effective and efficient time management
Troubleshoot targeting issues, resolve any traffic issues and reconcile discrepancies.
1-2 years of online ad trafficking experience
Ability to multi-task, and work efficiently within a high-paced changing environment
Knowledge of HTML, CSS, Flash, and JavaScript
Strong organizational and time management skills
Strong written and communication skills
Able to interact comfortably with both clients and other internal departments
Ideal candidate is someone who possesses the ability to take initiative and drive projects with minimal supervision
BA/BS preferred

Company Overview

Dow Jones is a global provider of news and business information, delivering content to consumers and organizations around the world across multiple formats, including print, digital, mobile and live events. Dow Jones has produced unrivaled quality content for more than 125 years and today has one of the world’s largest news gathering operations globally. It produces leading publications and products including the flagship Wall Street Journal, America’s largest newspaper by paid circulation; Factiva, Barron’s, MarketWatch, Financial News, DJX, Dow Jones Risk & Compliance, Dow Jones Newswires, and Dow Jones VentureSource.Dow Jones is a division of News Corp (NASDAQ: NWS, NWSA; ASX: NWS, NWSLV).


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